2019 ACCESSIBILITY (ADA)
OFFICIAL CAMP BISCO FESTIVAL GUIDE
Camp Bisco is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please email us at [email protected]. We will do our best to help you have an awesome experience.
Please Note: You must stop here to get your ADA wristband credential.
There will be several Access Center conveniently located throughout the venue. At the Access Center you can:
- Get your ADA wristband credential.
- Get your ADA questions answered.
- Learn about other accessibility services.
- ADA Wristbands are good for the whole weekend
- DO NOT remove your wristband for the duration the festival
- Lost or stolen wristbands will not be replaced
- One companion wristband will be issued for each disabled patron, exceptions will be made for families with young children
- If a disabled guests wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued
The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas. For more information about accessible pathways please inquire at the Access Center. We encourage our guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters as long distances will need to be navigated. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
There are two locations for ADA Parking. The first is in the onsite lot located closest to the venue. When that onsite lot is filled, all ADA fans should proceed to the offsite parking lots. There are ADA spots available at all offsite lots. When you arrive, please contact one of the shuttle attendants to call the ADA Accessible Shuttle and they will come down to pick you up.
ADA Day Parking is provided free of charge however onsite parking is limited and based on a first come / first serve basis.
ADA Campers will need to purchase a Parking Pass for Camping (while supplies last) to access the Camping parking lot. If you do not purchase a Parking Pass for Camping, ADA Campers will need to park for free in an offsite lot and take a shuttle to the ADA Camping Area.
To access the ADA parking areas, identification will be checked to ensure legitimate use. The person whom the ADA placard or plate is issued to must be present in the vehicle as a driver or a passenger.
*Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.*
Preferred camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.
Accessible camping spots are available on a first come, first served basis. Registering helps us prepare for your group and plan our accessible camping area. To reserve an ADA camping spot, please email us at [email protected]
Limited spots will be available to unregistered guests onsite but are not guaranteed. You will need a verified ADA placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued to must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.
ACCESSIBLE VIEWING AREAS
There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd on a number of Camp Bisco stages. For entrance to the platforms please visit the Access Center to gain access to these areas.
Accessible Viewing Area Policies:
- Companions may be asked to stand if capacity is reached
- These are non-smoking areas
- Patrons are not allowed to save spots and if a guest is not-present for over an hour, their area will be given to another disabled guest
Service animals are permitted throughout the festival grounds; however this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the festival footprint. Pets are not allowed and will be turned away.
If you are bringing a service animal, make sure to check in at the closest ADA Access Center for registration. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.
Due to large-scale service animal fraud and for the protection of all festival patrons, service animals must be screened and registered at the Access Center immediately upon entry to the site.
- All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
- Service animals must be housebroken and should use the service animal relief area.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
- All animals should have legally required vaccinations which may checked
EFFECTIVE COMMUNICATION REQUESTS
Sign Language interpreters will be available for the following artists:
If you would like to request ASL Interpretation for any performance not listed above, please contact us at [email protected]. Keep in mind, requests must be made no later than 30 days before the event to allow for sufficient processing time.
Requests for Closed Captioning, Braille/Large Font Print, Guided Tours and/or other forms of Effective Communication, please contact us at [email protected].
We have several assisted listening options available for those with hearing impairments. For more information, please contact [email protected] and/or visit any of the Access Centers.
Shuttle service will be made available for our disabled guests who need it. Pick-up locations include ADA Parking and ADA Camping/Access Center. Typical wait times may be as long as 40 minutes due to heavy volume. Shuttles only provide service to the entrance/exit with the exception of trips to the ADA showers for disabled campers. A wristband issued by the Access Center is required to utilize this service.
- ATMs & Concessions:All ATMs and concessions are fully accessible and located throughout the venue. If assistance is required, please confer with a festival staff member.
- First Aid:We have several First Aid locations throughout the venue, noted on the festival maps and mobile app. Professional medical staff can help you with your medical needs at these locations.
- Special Dietary Needs:Camp Bisco will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at [email protected] for further information.
COMMENTS, QUESTIONS & SUGGESTIONS
In continually trying to make our festival more accessible we encourage you to contact us at [email protected] for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.