101 Guide

Festival Check-In Times

WEATHER UPDATE

We are expecting inclement weather + severe thunderstorms in the area on Wednesday, July 17. For your safety, Camp Bisco entrance times have been delayed.

All fans with RV Passes can arrive starting at 4pm ET on Wednesday July 17.

All Fans with VIP Parking for Camping can arrive at 9:30pm ET on Wednesday, July 17.

All other 3-Day Pass holders can arrive beginning at 11:00pm ET on Wednesday, July 17.

If you arrive before the times listed above, you will be turned away.

The VIP Barbecue has been rescheduled for Thursday, July 18 from 12pm – 2pm ET. Food Service ends at 1:30pm.

CAMP BISCO PRO-TIP: We’re holding some GREAT camping spots for fans who arrive on Thursday. Thursday is always a much easier day for arrival, so take advantage and arrive after 10am on Thursday.

Fans with Friday Single Day Passes can pick up their wristbands at the Offsite Box Office and enter the festival grounds starting on Friday, July 19 at 10am ET. Friday Single Day Pass holders will not be permitted onto the festival grounds until that time.

Fans with Saturday Single Day Passes can pick up their wristbands at the Offsite Box Office and enter the festival grounds starting on Saturday, July 20 at 10am ET. Saturday Single Day Pass holders will not be permitted onto the festival grounds until that time.

All Single Day Wristbands need to be picked up at the Offsite Box Office.

Box Office Info

Camp Bisco Credentials (wristbands / parking passes / etc.) can be picked up at the offsite box office location at the Shoppes at Montage. You can also purchase festival passes, upgrade to VIP or add Camping at the offsite box office. Camping add-on is $60. VIP Upgrades are $320. Please note that all onsite Parking Passes are SOLD OUT.

Offsite Box Office/Shoppes at Montage: This is the only box office location for will call pickup and event purchases (including upgrades). Located at 2411 Shoppes Blvd, Moosic, PA 18507, this location opens Weds, July 17 at 10am and remains open until 9pm on Saturday, July 20.

Onsite Box Offices (AVAILABLE FOR CUSTOMER SERVICE ISSUES ONLY):

Circle Box Office: Located at the entrance to the waterpark, this location will be open from 7pm Wednesday through 10pm Saturday, and is the most easily accessible onsite location for everyone attending Camp Bisco.
Campground Box Office: Located at the offsite shuttle drop off point at the base of the campgrounds. This location will be open from 7pm Wednesday through 10pm Saturday, and is accessible to everyone camping at Camp Bisco.
Gate 3 Box Office: This is the entrance to the onsite parking lot for camping. This location will be open from 7pm Wednesday through roughly 10pm on Friday. YOU MUST HAVE AN ONSITE PARKING FOR CAMPING PARKING PASS TO USE THIS CHECK-IN LOCATION, AND WILL TURNED AWAY IF YOU DO NOT HAVE THE RIGHT PARKING PASS (ONSITE PARKING FOR CAMPING PARKING PASS or VIP PARKING FOR CAMPING)
Foot Bridge Box Office: Located near the main Pavilion (amphitheater) entrance. This location will be open from noon to midnight on Wednesday; and 9am to midnight on Thursday, Friday, and Saturday.

ID Guidelines

Acceptable IDs:

US government-issued driver’s license or ID card displaying a photograph and date of birth
US or foreign government-issued passport displaying a photograph and date of birth
Foreign government-issued driver’s license with a color photocopy of a foreign government-issued passport with both documents displaying both a photograph and date of birth

Not Accepted:

School identification cards
Consular identification cards
Expired identification of any kind, even if listed on the “Acceptable” list
Birth certificates
Photocopies of any identification document except as noted in the “Acceptable” list

Safety

Your safety is our number 1 priority. Contact any staff member immediately if you see someone showing any of the following signs:

Won’t Wake Up
Vomiting
Blue, cold, pale or clammy skin/lips
Collapsing or passing out
Extreme Confusion, inability to follow basic commands
Seizures / convulsions
Chest pain or difficulty breathing

Remember, it takes a friend to save a friend.

Hydrate

STAY HYDRATED! It is extremely important to drink lots of water while you’re dancing & having fun at Camp Bisco. There are multiple Free Water Stations located throughout the RV Lot, Campgrounds & Festival Site. If you are having trouble locating a Water Station, ask any staff or security team member for directions.

Medical + Security

There will be Medical Stations open 24 hours a day in the RV Lot & Campground HQ. There will also be Medical Stations located at each stage during festival hours. If you need any assistance, please contact any staff or security team member for help.

Festival Map

See our 2019 festival map here.

Guest Services

Guest Services will be located at the upper & lower box offices as well as the Lodge. Guest Services can help with lost & found items, accessibility seating, wristband issues & general festival questions.

Information / Help Services

This year Camp Bisco will feature 3 new locations for non-ticket related support with directions, where to find your favorite falafel wrap and more. The new locations are in the main onsite parking lot/RV area, circle shuttle drop off and in the main festival grounds.

Recycling / Trash

Upon check-in, campers will get a black bag for trash and a clear bag for recycling. We encourage campers to place their trash/recycling along the edge of the service road in the campground for easy pickup.

Restrooms

Full service restrooms are located at the Waterpark and the South Plaza of the Pavilion/Electric City Stage.

Lower level of the Montage Mountain Waterpark Lodge will be open 24 hours a day (except for cleaning).

Portable Restrooms will be located throughout the festival grounds and camping area.

Hot showers & outdoor showers are available at the Montage Mountain Waterpark. Hot showers are $5

Festival Ground Allowed Items

When you are entering the festival grounds from the campground or as a non-camper, you will be subject to search. The following items will be allowed inside the festival grounds:

1 Gallon Water Container per person– either completely empty or factory sealed
Lawn Chairs
Blankets
Small Umbrellas
Backpacks/Purses (subject to search)
Sealed Cigarettes
Cell Phones
Lighters
Sealed: Cigarette Packages, E-Cigarettes, Tampons, Packs of Gum, and Chapstick/Lip Gloss
Sunglasses and Hats
Hula Hoops, Poi Balls & Flowlights
Totems if built in a manner that is safe. No Metal or Wood. (Totems are not allowed under the tent at the Electric City stage)
Guide dogs for people with disabilities and other service animals with current rabies certification
Prescription and OTC medications subject to specific conditions*
CamelBak-style water bladder systems subject to specific conditions**

Please Note: There are some items that are allowed in the campground, but not allowed into the festival grounds including: alcohol, tents, canopies, food items & cooking stoves. Please see the Campground Allowed / Prohibited Item Lists for what is allowed inside the campground + RV areas.

*Prescription medications are allowed only in the original prescription bottle, any persons attempting to bring in prescription medication must have a government-issued photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription. Further, if a patron has mixed multiple pills in a single prescription container or if a person is attempting to enter with prescription pills in a non-prescription container, medical representatives should be involved to make the final determination about whether or not such pills are to be allowed in the venue.

*Over-the-counter medications are allowed in provided that they are new and the original, factory- sealed container.

** CamelBak-style water bladder systems are allowed empty into the festival site, however the water bladders themselves must be capable of being removed from the carrier and must be transparent enough to allow security to visually inspect the empty bladder. CamelBak-style water bladder carriers must have no more than two (2) main compartments and one (1) small compartment – anything larger will not be allowed. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the festival site.

Festival Ground Prohibited Items

When you are entering the festival grounds from the campground or as a non-camper, you will be subject to search. The following items will be prohibited inside the festival grounds:

Weapons of Any Kind
Illegal Substances of Any Kind
Drug Paraphernalia
Glass Containers of Any Kind
Professional Cameras with Detachable Lenses
Professional Video Cameras
Paint or Markers
Chains
NO2
Outside Food / Beverage
Alcohol
Coolers
Amplified Sound Systems
Pets of Any Kind (except service animals with current rabies vaccination)
Medical or Recreational-use Marijuana
Drones
Fireworks, Fuel, or Incendiary Devices of Any Kind
Focus Light Beam Devices, including laser pointers
Camping Equipment such as tents, canopies & cooking stoves.
Masks, Pacifiers, Stuffed Animals or Dolls
Flyers, Stickers, and Posters
Vitamins
Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods

Beers, Concessions & More

We will have a wide variety of craft, import & domestic beers including a variety of specials. If you’re looking for mixed drinks, they are available at concession stands throughout the venue and will be crafted for the festival occasion.

Camp Bisco will have a large selection of food including classic concert foods such as: hot dogs, angus beef burgers, chicken fingers, pizza, french fries, funnel cake, gyros, fresh squeezed lemonade, water ice & more. We’ve also added festival favorites such as: portobello burgers, tacos, burritos, falafel, variety of wraps / sandwiches, rice bowls, pierogies, smoothies, breakfast options, coffee, donuts, Thai food, gourmet grilled cheese, bbq plus a variety of vegetarian and vegan options.

Showers

Hot showers & outdoor showers are available at the Montage Mountain Waterpark. Hot showers are $5.

Cell Phone Charging Stations

Cell Phone charging stations will be available. See the festival map for approximate locations.

Alcohol Checkpoint

Due to PA liquor laws (Montage Mountain and The Pavilion are under separate liquor licenses), there is a checkpoint before you enter The Tunnel where you will be required to finish your alcoholic beverage before you proceed. We apologize for any inconvenience and appreciate your patience.

Camping Check-In Instructions

WEATHER UPDATE

We are expecting inclement weather + severe thunderstorms in the area on Wednesday, July 17. For your safety, Camp Bisco entrance times have been delayed.

All fans with RV Passes can arrive starting at 4pm ET on Wednesday July 17.

All Fans with VIP Parking for Camping can arrive at 9:30pm ET on Wednesday, July 17.

All other 3-Day Pass holders can arrive beginning at 11:00pm ET on Wednesday, July 17.

If you arrive before the times listed above, you will be turned away.

The VIP Barbecue has been rescheduled for Thursday, July 18 from 12pm – 2pm ET. Food Service ends at 1:30pm.

CAMP BISCO PRO-TIP: We’re holding some GREAT camping spots for fans who arrive on Thursday. Thursday is always a much easier day for arrival, so take advantage and arrive after 10am on Thursday.

The following Camping Check-in Instructions are for fans parking ONSITE:

As you pull into Gate 3, please have your festival Wristband on your right wrist, your parking sticker applied to the windshield (upper park of the driver’s side of the windshield), and numbered hangtag (if you bought Parking for Camping). Please have your government issued ID out and ready for review at the check-in gate. All cars coming onsite and your personal belongings will be searched at this time. There is a box office at this location if someone in your vehicle needs to purchase a pass or go to will call.

After checking in and clearing the search, follow staff instructions for parking your vehicle in the camping parking lot, then take your gear and head to the closest marked wagon pickup. We don’t want anyone to go through security / searched more than once upon arrival, so please stay in the secured area and take the wagons directly to the campgrounds.

The following Camping Check-in Instructions are for fans parking OFFSITE:

After you park in the offsite parking lot, please gather your belongings, have your festival Wristbands on your right wrist, and get your government issued ID ready for review at the check-in gate. You and your belongings will be searched at this point. Then you will enter the shuttle bus. The shuttle will drop you off at designated stops in the Camp Bisco campground.

RV Camping

RV’s can begin checking in on Wednesday, July 17 at 4pm.

The RV Lot closes Sunday, July 21 at noon.

All RV’s will enter at GATE 1, please have your festival Wristbands on your wrist, your parking sticker applied to the windshield (upper park of the driver’s side of the windshield), and government issued ID ready for review at the check-in gate. All patrons staying in the RV must have a camping wristband. If passengers in the RV do not have camping wristbands, they will have to go purchase at the box office.

Upon arrival, RV’s are subject to search. They will be directed to the RV parking area, with spaces available on a first come first served basis. Due to space limitations, no companion vehicles (including motorcycles) will be permitted in the lower lot and must be directed to the offsite parking lots. Towed vehicles (RV towed by a pickup, for example), must not exceed a combined length of 45’. Total space occupied by the RV (including awnings, extensions, furniture, grills, etc) may not exceed 20’ wide by 45’ deep. If you try to show up in a non-RV type vehicle, you will be turned around and forced to park offsite.

Festival + Camping wristbands are required to enter the RV section of this lot. If you only have a Festival Wristband, please go to the nearest box office to upgrade it.

No electric or water hookups are provided with the RV parking pass, though waste water removal is available daily starting at 10am for a fee.

ADA Camping

ADA Camping can be entered at Gate 3 in the upper parking lot. As you pull into Gate 3, please have your festival Wristband on your wrist, your parking sticker applied to the windshield (upper part of the driver’s side of the windshield), and numbered hangtag. Please have your government issued ID out and ready for review at the check-in gate. Your vehicle MUST have a state issued ADA license plate or hangtag for entry. All cars coming onsite and your personal belongings will be searched at this time. There is a box office at this location if someone in your vehicle needs to purchase or go to will call.

After checking in and clearing the search, follow staff instructions for parking your vehicle in the ADA Camping area. A dedicated ADA shuttle will be available to shuttle patrons from the waterpark to the Electric City and The Office stages.

Campground Allowed Items

General Camping Items Not on the Prohibited Items List (tent, canopies, tarps, etc)
Food – Allowed In Campground Only
One (1) Bulk Alcohol Item Per Person in Aluminum or Plastic Containers Only. Campground only, festival site not permitted. No glass containers of any kind. “Bulk alcohol” is defined as One (1) case (24 cans) of beer or malt-based beverage. One (1) 1.75 litre plastic bottle of hard alcohol. One (1) 4 litre box of wine.
Cooking Appliances Under the Following Conditions: Campground only, festival site not permitted. Must bear a certification from a nationally-recognized certification agency. Must only use propane as the primary fuel. Maximum amount of propane per campsite may not exceed 20 pounds.
Prescription Medications (please see special section below)*
Empty water bottles, including reusable and disposable water bottles
Empty CamelBak-style water bladder systems (please see special section below)**
Non-professional Cameras
Cell Phones
Lighters
Sealed: Cigarette Packages, E-Cigarettes, Tampons, Packs of Gum, and Chapstick/Lip Gloss
Sealed: Liquid sunscreen and cosmetic products (max 3oz/90ml)
Sunglasses and Hats
Hula Hoops, Poi Balls & Flowlights
Guide Dogs for People with Disabilities and Other Service Animals with Current Rabies Certification
Totems if Built in a Manner that is Safe. No Metal or Wood.

*Over-the-counter medications are allowed in provided that they are new and the original, factory- sealed container.

Please Note: There are some items that are allowed in the campground, but not allowed into the festival grounds including: alcohol, tents, canopies, food items & cooking stoves. Please see the Festival Grounds Allowed / Prohibited Item Lists for what is allowed inside the festival grounds.

Campground Prohibited Items

Sponsorship-Branded or Wrapped Vehicles are Prohibited and Will Not Be Allowed Entry through the Tollbooths
Tents with Sponsorship-Branding or Logos of Any kind
Pets of Any Kind (except service animals with current rabies vaccination)
Bulk Alcohol Over the Amount in the Allowed Items, including Kegs
Any Item that can be used as a Weapon, including Wallet Chains
Weapons Of Any Kind
Illegal Substances of Any Kind
Drug Paraphernalia
Medical or Recreational-use Marijuana
Glass Containers of Any Kind
Generators of Any Kind (except in RV area)
Golf Carts or Other Motorized Conveyances
Drones
Heating Appliances of Any Kind
Amplified Sound Systems (small ipod docks ok)
Tiki Torches, Fireworks, Fuel, or Incendiary Devices of Any Kind.
Focus Light Beam Devices, including Laser Pointers
Paint, Markers
Masks, Pacifiers, Stuffed Animals or Dolls
Flyers, Stickers, and Posters
Vitamins
Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods

Wildlife

Please be aware of your surroundings in the campground as related to wildlife – specific areas will be marked. Remember, we are in the mountains in the Northeast. This area hosts a variety of wildlife including insects, snakes, deer, turkeys, etc.

Please do not approach any wildlife, go to security for assistance. Additionally, keep a clean camp, put all food in containers and put trash in bags provided for pickup.

Onsite Parking

A Parking Pass will be required to be permitted onsite with a vehicle. Please have your parking sticker applied to the windshield (upper park of the driver’s side of the windshield), and numbered hangtag (if you bought Parking for Camping). Please have your government issued ID out and ready for review at the check-in gate. Only acceptable passes are: Onsite Parking for Camping Pass, RV Pass, VIP Day Parking Pass, VIP Parking For Camping Pass, or ADA Camping Pass.

Fans with RV Passes can arrive on site Wednesday, July 17 at 4pm.

Fans with a VIP Parking For Camping Pass can arrive on site Wednesday, July 17 at 9:30pm.

Everyone else can arrive on site Wednesday, July 17 at 11pm (if you arrive earlier, you will be turned away).

There are box offices located near all onsite parking lots:

Onsite Parking for Camping will follow Montage Mountain Rd to signs for GATE 3
VIP Parking For Camping will follow Montage Mountain Rd to signs for GATE 3
VIP Day Parking will follow Montage Mountain Rd to GATE 2
ONSITE RV’s will follow Montage Mountain Rd to signs for GATE 1 (see Camping / RV Section for more RV info)
ADA Camping will follow Montage Mountain Rd to signs for GATE 3. Please make sure you’ve coordinated with [email protected].
ADA/Handicap Day Parking with plate/placard will follow will follow Montage Mountain Rd to signs for GATE 2.

Important note: Once you park onsite, you cannot leave and come back to park onsite. You will be directed to park in the offsite lots.

Offsite Parking

If you do not have an onsite parking pass, you will be parking FREE at the GOLD LOT – 2 Glenmaura Dr. Moosic, PA 18507

The Davis St Lot is now full.

Those parking offsite will be permitted onto the site on Wednesday, July 17 at 10pm est (if you arrive earlier, you will be turned away).

Please pay attention to all electronic road signs for the most up to date parking information.

DO NOT CAMP IN THESE PARKING LOTS, SURROUNDING LOTS OR NEIGHBORHOODS, AS YOU WILL BE FINED, TOWED & ARRESTED

Parking Will Call

If you need to pick up your Camp Bisco Parking Pass or RV Pass at Will Call, please head to the Offsite Will Call Office, located at the Shoppes of Montage. (2411 Shoppes Blvd, Moosic, PA 18507)

Parking Will Call will be open 24×7 from Wednesday, July 17 at noon until Saturday at 9pm.

Offsite Parking Shuttles

Shuttles from the Davis St. Lot & Gold Lot to Camp Bisco will run 24/7 from Wednesday, July 17 at 11:00pm – Sunday, July 21 at noon

Do NOT try to walk to Camp Bisco at Montage Mountain from offsite lots. The road is very dark and dangerous. Take the shuttle for your safety and convenience.

Davis St Lot is located at 740 Davis St, Scranton PA 18505

The Gold Lot is located at 2 Glenmaura Dr. Moosic, PA 18507

Hotel Shuttles

For those staying in local hotels on the Mountain, definitely grab a hotel shuttle pass for the easiest, safest Camp Bisco transportation experience.

Hotel Shuttle Passes are available for purchase here until July 17 at 11:59pm ET. After that time you can purchase Hotel Shuttles at any of the Hotel Shuttle Stops.

Hotel Shuttle pickup and drop off is near Gate 1. Shuttles run from 30 minutes before music until 30 minutes after music.

Hotel Shuttle Passses can be purchased/picked up at any one of the 3 pickup locations:

Hampton Inn / Comfort Suites
Towne Place Suites / Spring Hill

Camp Bisco Tips

Prepare In Advance

During the day, dress for the heat. If you’re heading to a festival in the thick of summer, avoid heavy clothing or dress in layers so that items can be removed as necessary. Lightweight clothing that provides sun protection is ideal.

Make sure to bring a sweatshirt, light jacket, etc. for when the sun sets. Montage Mountain can get chilly at night in the summer.

Be prepared for rain. Come with a plastic poncho that you can pull out if needed, as well as a small plastic bag for your cell phone, cash, ID, etc. (consider leaving your wallet at home to lighten the load and just bring the essentials!).

Wear comfortable footwear. You will be on your feet for most of the day so, it’s best to choose function over fashion. Also, keep potential rain in mind when choosing your footwear — it could get muddy.

Camping? Bring a wagon to lug your stuff. Think industrial wagon, not a radio flyer!

Don’t forget accessories! Sunscreen, hats and sunglasses are all festival must-haves. Want to spend all day front and centre of the stage? That’s awesome. We recommend that you consider using hearing protection.

Time-stamp your text messages. It will be loud, and many attendees rely on text messages to communicate with friends onsite, especially if there are multiple stages and their location is constantly shifting. Given the volume of cell activity in the area, messages can be delayed. Time-stamped messages ensure your friends know what time you sent a text message and are not heading to meet you at a location you were at an hour ago and have since moved from.

Bring a USB or portable phone charger. Camp Bisco has cell phone charging stations, so come prepared with your charger. If you don’t want to get stuck hanging around the charging station, a portable charger will also do the trick!

Come well-rested. It helps to get a good night’s sleep before hitting a festival, and don’t forget to eat a big meal beforehand, so you can keep your energy level up all day.

It’s always better with friends, right? Have a trusted festival friend in tow. Make a plan for how you’ll stay connected throughout the event. Designate a meeting spot, should cell phones get lost or reception fails. Look out for your friends, and have them look out for you!

Getting Here

We suggest arriving on Thursday morning if you’re camping. We’re holding a portion of camping for Thursday arrivals.

Allow extra time to get here. Thousands of people are all going to the same place, so it will inevitably be busy. Summer in the city can also mean road closures, so be sure to map out your route in advance to ensure your travel arrangements are as smooth as possible.

Expect to wait in line upon arrival. Be patient and make friends with those around you.

Be ready for a security check. Some items don’t belong at festivals, and these items are all listed in the Camping + RVs section.

Once You Arrive

Scope out the area. Once you arrive, check out the locations of water stations, washrooms, rest areas and first aid tents so you know where these places are.

Stay hydrated. Ensure you drink plenty of water regularly throughout the event. You can mix it up with electrolyte drinks every so often to top up your energy levels, but avoid caffeinated energy drinks, especially if you’re drinking alcohol.

Consume alcohol responsibly. Pace yourself. Festivals can mean long days!